PMS
What is PMS?
PMS is a management platform for hotel operation. Designed to meet the varied requirements of any size hotel or hotel chain, PMS provides all the tools a hotel staff needs for doing their day-to-day jobs — handling reservations, checking guests in and out, assigning rooms and managing room inventory, accommodating in-house guest needs, and handling accounting and billing.  The application is configurable to each property’s specific requirements and operates in either single-property or multi-property mode, with all properties in a complex sharing a single database. PMS is fully integrated with MetaSphere BI, MetaSphere Procurement System (MPS) and CARE.

Earn repeat business and profitability

PMS with 360-degree guest centric functionality enables hotel to track everything important to guests and access it anytime to provide even better service based on accurate guest knowledge. These intelligent operational processes save staff time so they can focus on guest requests. PMS can help you run the most efficient operation possible in order to meet guests'need. With MetaSphere excellent training and support, you can continually get new ways to use the system to improve staff productivity and guest service.

PMS Can Achieve:

  • A complete guest profiles: Help you get the initiative in the market campaign
  • Multi options of room rates: Improve the flexibility of work flow
  • Overbooking control: Through Availability Chart, check real-time available rooms
  • Guest folio: Real-time folio control and edit
  • Housekeeper operation: Front and Housekeeping Dept have effective communication mechanism to reduce guests’ waiting time
  • Members Point: Consolidate customers’ loyalty
  • Report Platform: Include more than 400 copies of standard reports