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Table Management PDF
Today’s World opportunities

Technology is changing everything around our life, from the way we watch TV to the way we communicate with people. These changes are creating a totally new style of customer. This new customer, as a result of the technology, is becoming more independent and is taking more control about his own life. This could bring several problems to the restaurateurs, but also these changes can bring big business opportunities for the people who stay next to the changes and move on in the same wave.

Let us help you to stay in the wave. Let us help you to walk close to your customers, to understand them, to read them and to give them a personalized experience. Also, permit us to interpret your business and give you a hand to take better decisions and achieve your goals.

The wrong way to do it?
Is your restaurant losing reservations or losing future business because your reservation system is obsolete? Customer satisfaction starts from the moment the guest is making a reservation, and your whole business could depend on how well you manage it. If your current reservations system is not working well, or even worse, you don’t have any, you are losing a big chance to increment your business opportunity and increase your profits.You need to capture all the information as possible to enhance the dining experience of your customers and to create more value for you restaurant.

Now, let’s talk about managing your customer. Do you ever think how your customer feels when he wants to make a reservation? It’s difficult for your customers to make a reservation? Is it possible to make a targeted advertisement to your existing customers? If you have these problems we don’t even want to think what are you doing with you customer personal information.

There is a much easier way to keep control and give a good image of your business, just continue reading to find out how.

Restaurant Reservation System

The Restaurant Reservation System is designed to provide an upscale control to the reservation process in restaurants and Hotels.
The system includes three different platforms such as: Web Suite (reservation Platform for Guest), Reception (Front of the House), and Back Office (Administrator Platform)

Web Suite (reservation Platform for Guest)
This web based platform is designed to give the customer a service never experienced before, giving to him the possibility to make his own reservations, choose his favorite restaurant and food, add his personal information, interests or requests. He also can become a member and enjoy some of the advantages, for example he can manage his folio, his events, participating for rewards, get some coupons, etc. It’s the perfect place to interact with your customers and offer them the treatment they deserve.

Reception (Front of the House)
In here you can manage your reservations and organize your staff and your time. The feature permits the user to control the reservation list, the service time and the table’s turnover, improving the guest satisfaction making the employee’s job easier, and incrementing your sales.

Back Office (Administrator Platform)
This is the place where the user can manage everything around the Reservation System. The platform is divided in three different components, each of them in charge of different aspects of the system.
The first component is dedicated to the Web Suite, and manages everything about it, from Memberships to Issue Tracking. In here you can also create customer surveys and post them in the web page and wait the customer answers.
The second component is dedicated to the Marketing Management, and it is specially designed to capture the attention of your customers in the Web Suite platform. Here you can create and add coupons as well as create commercial banners to show your products in the Web Suites pages.
The third component is about reports. In here you can have the reports you need and watch them at anytime you want, with last minute information.

Restaurant reservation system is designed to help you out in your daily business and get the most of it for you and your customers.

System features and benefits

System Introduction
Restaurant & Club Management   Web Suite (for guest)
  • Permit your customer to make online reservations from whatever place using whatever device at anytime.
  • Get as much information from your clients as you can.
  • Aim and post your ads using the information your clients give to you.
  • Let you customers know about all your services and locations

Restaurant & Club Management   Reception (for restaurant)
  • Control and organize your reservations.
  • Organize your staff and improve their work environment.
  • Save time, improve your table’s turnover and increase your profit.

Restaurant & Club Management   Back Office (for HQ)
  • Control the whole system from one place.
  • Create Customer Surveys.
  • Manage your Ads
  • Manage your client’s information.
  • Manage your Stores.
  • Mass Mailing

Report Features
  • Get the right information at the right time.
  • Improve your service quality and time
  • Improve your marketing penetration