ITIL
Manufacturing industry application solutions for issue management

The most flexible, easy-to-use, powerful, efficient manufacturing industries application solutions for fault management, to achieving the rapid matching of failure, quick restoring of events, all-round master of the failure-processing,to guarantee security,and to enhance the management level and quality

Overview
Manufacturing industry application solutions for issue management combine two parts, problem management and property management that the enterprises concern most to help the users achieve the crosswise control and management of dynamic events and activities through the normative process,in order to allow the users to timely understand the purpose and cost of various events and the use frequency,wear and tear, maintenance and costs of assets . Through the track of dynamic movement,the users can elimination the deep-rooted causes of the incident and then prevent the second occurrence of the same event. It mainly includes proactive issue management and passive issue management. Through the classification of issues,the users can achieve a reasonable use of resources and respond quickly to reduce risk.

Technical characteristics:


based on the latest J2EE/XML technical standards, to build large-scale,enterprise-class, cross-platform, cross-database, cross-application server,multi-tier, distributed applications framework of e-commerce category.

built based on the Web application framework and MVC model, overly adopted design model located in the  Logic Tier and Integration tier recognized by most enterprise-class applications systems
to provide a set of compile package deployment tools, application components, sample applications, enterprise-class Web application system enablement framework;

Application program features:
Powerful customization features for easy recycling and changing
The embedded editor based on the Web framework can achieve the self-defining of workflow ,node, attribute, attribute events, views, forms, etc., the user can modify or create the original management process ,examination and approval according to the actual conditions , truly achieving unlimited scalability and flexibility.

Achieving multi-database management system and functional across the database
Flexible frame structure easily leads to cross-database information sharing. A smooth flow of knowledge is formed through content management, document management, records management, communications management, knowledge management approach. A knowledge base based on information defining is formed to collect a variety of temporary solutions and permanent solutions to faults, thus allowing the users to accurately grasp the symptoms of failure ,to make assessments and judgments in the shortest possible time, and also to avoid unnecessary risks and incident that can be avoided.

Property management functions for all-round control of the assets’ life cycle
It manages the assets information in an order manner through a reasonable classification, the use of regional division, maintenance of parameters’ setting. Systems can make a complex definition of assets in order to adapt to the needs of different enterprises, and can integrate all the information of the assets,including the user guide, department, price, current value, the circulation status, responsible persons, the use of people, by combining with other functional modules. Through the combination with workflow management, it can achieve the registration of assets, borrowing, return ,operating changes and other related functions. It not only tracks the use of assets throughout the life cycle, but also provides a wide range of reports for an multi-angle analysis of the use, flow, depreciation, the demand for the assets

Easy deployment and implementation, and easy self-maintenance
The user can flexibly deploy in accordance with different needs, different levels of informationization,different responsibilities of different users, different using conditions, and different characteristics of individual enterprises. Without the technical background of professional staff only through the simple steps you can master the skills of the entire system rapidly deployable, flexible and powerful framework and convenient custom editor through a simple operation a few steps to complete the maintenance work on its own. It doesn’t need professional technical background,you can master the techniques and quickly deploy the management system only through the simple steps. You can also use the standard and personalized applications to achieve the quick effects with the rapid implementation tools, so as to effectively reduce your total cost of using ERP and bring you the best return on investment.