| MetaSphere Lauched KTS V2.0 |
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Now, KTS V2.0 is On-the-Go.
KTS（Keeping Touch System） is not only the service task engine of a hotel, but an intelligent guest preference and critical serving platform to any service oriented property. It includes features for generic job dispatch as well as specific configurations for Housekeeping, Engineering, IT Service Management and building management. - MetaSphere Team
What's New In KTS V2.0Complete and Flexible•The solution covers all areas of hotel operations for the communication and job dispatching among Front Office, House Keeper, Inspector and Supervisor, engineers and managers. •Build on top of OpenSphere framework, necessary customizations on UI and Work Flow can be easily accomplished during the iteration phases of user requirement gathering. •Intelligent service order scheduling and roaster forecasting/arrangement, together with manual interaction, allows maximum efficiency. Mobile and Reliable•The mobile application runs on Android system to ensure wide selection of most advanced handheld devices. •Reliable communication mechanism allows temporary wireless signal loss to ensure uninterrupted hotel operations. Integrated and Connected•OpenSphere framework provides easy integration with hotel PMS system, CRM system and ERP to have a full picture of hotel occupancy, guest preference and stock levels. •Instant communications front-line employees, supervisors and managers for the best handling of all service tasks.
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